Sentiment Analysis Meets Social CRM: Powering the New Customer-Conversation Driven Enterprise
Sentiment Analysis Meets Social CRM: Powering the New Customer-Conversation Driven Enterprise
With the exponential growth of the social web, enterprises need a new way to effectively collect and utilize unstructured information that can be used to drive business decisions. This recorded Viewpoint webinar discusses LARA, a new Attensity methodology to help enterprises more effectively Listen to, Analyze, Relate and Act on customer information.




