All posts by christophercarfi
| Title | Type |
Date |
Views | Comments | Categories |
|---|---|---|---|---|---|
| Some musings on “small data” | Blog | 2012-04-06 | 584 | 0 | Customer Analytics |
| The Relationship Funnel | Blog | 2012-03-24 | 763 | 0 | Digital Marketing, Social Business |
| Engaging With Customer MVPs and Superfans | Blog | 2012-02-27 | 589 | 0 | Social Business |
| The Customer-Advertiser Arms Race | Blog | 2012-02-24 | 653 | 0 | Digital Marketing |
| Counting “Fans” And “Followers” Is The HFCS Of Social Engagement | Blog | 2012-02-14 | 782 | 0 | Social Business |
| Good Attention vs. Bad Attention | Blog | 2012-02-06 | 1,035 | 1 | Digital Marketing |
| Social Business 2012 Presentation | Blog | 2011-11-30 | 1,286 | 0 | Social Business |
| This Week's Social Business Jam | Blog | 2011-11-12 | 794 | 0 | Social Business |
| Google+ Launches Brand Pages | Blog | 2011-11-08 | 1,181 | 0 | Social Business |
| Reflections on the Social Customer | Blog | 2011-09-13 | 1,160 | 0 | Social Business |
| Google+ for Customer and Brands: Scenario Planning Summary [video] | Blog | 2011-08-24 | 991 | 0 | Social Business |
| My Google+ vs. Twitter Click-Through Experiment | Blog | 2011-07-29 | 1,198 | 0 | Social Business |
| How the Enterprise Can Use Google+ | Blog | 2011-07-05 | 1,451 | 0 | Social Business |
| Facebook Social Deals May Be Groupon's "PointCast Moment" | Blog | 2011-04-27 | 1,537 | 1 | Social Business |
| An Ant's Eye View of SXSW 2011 | Blog | 2011-03-16 | 1,821 | 3 | Social Business |
| A Customer Love Letter To Delta | Blog | 2011-02-18 | 856 | 0 | Social Business, Customer Experience |
| Top 10 Mobile Internet Trends (Feb 2011) from Mary Meeker | Blog | 2011-02-11 | 1,390 | 0 | Enterprise Technology |
| The Rise of the Creators (Mobile Edition) | Blog | 2010-07-08 | 1,222 | 0 | Enterprise Technology |
| Facebook's Next Trainwreck Waiting-To-Happen: "Community Pages" | Blog | 2010-07-04 | 1,591 | 0 | Social Business |
| Selling Out | Blog | 2010-06-11 | 1,419 | 0 | Sales Performance, Social Business |
| An Awesome Way To Get People To Share Your Story | Blog | 2010-06-10 | 1,492 | 0 | Digital Marketing, Social Business |
| If You Continue To Send Emails To The CEO, A Cease And Desist Letter May Be Sent To You | Blog | 2010-06-04 | 1,620 | 0 | Customer Experience, Voice of Customer |
| The Connection Between Social CRM (SCRM) and Vendor Relationship Management (VRM) | Blog | 2010-04-21 | 2,143 | 0 | Social Business |
| The Era of the Social Customer | Blog | 2010-04-15 | 1,449 | 0 | Social Business |
| Podcast: "Third Places" and Customer Service | Blog | 2010-04-15 | 1,405 | 0 | Service and Support, Social Business |
| How Social is "Too" Social? | Blog | 2010-04-13 | 1,553 | 0 | Social Business |
| The Customer in Personal, Public and Business Realms | Blog | 2010-02-25 | 1,394 | 0 | Social Business |
| The Fatal Flaw in the Google Buzz Interface | Blog | 2010-02-11 | 2,065 | 3 | Social Business |
| Phrase of the Day: "Transaction Myopia" | Blog | 2010-02-05 | 1,000 | 0 | Leadership |
| The Social Customer Will Be Mobile | Blog | 2010-02-04 | 1,191 | 0 | Social Business, Enterprise Technology |
| American Airlines Hoses Me, Again | Blog | 2010-01-20 | 1,647 | 1 | Service and Support, Transportation / Travel / Leisure |
| From Social Media to Social Business | Article | 2010-01-07 | 9,054 | 1 | Social Business, Performance Metrics, Employee Engagement |
| An IKEA In Every Basement | Blog | 2009-12-04 | 1,741 | 0 | Social Business |
| Fly The Evil Skies | Blog | 2009-11-21 | 1,699 | 0 | Digital Marketing, Customer Loyalty, Chief Customer Officer, Transportation / Travel / Leisure |
| Twitter's "Trending Topics" Bridge Neighborhoods in Social Networks | Blog | 2009-11-17 | 1,644 | 0 | Digital Marketing, Social Business |
| Cerado Ventana Launches, Enables Brands to Improve Connections With Customers and Community Members | News | 2008-11-19 | 1,357 | 0 | Sales Performance, Digital Marketing, Social Business, Customer Experience, Chief Customer Officer, Chief Information Officer, Technology Implementation |
| YouTube Is No Joke: Why You Shouldn't Ignore Social Networks | Article | 2007-01-29 | 2,589 | 0 | Service and Support, Digital Marketing, Customer Experience, Customer Loyalty, Chief Customer Officer |
| Companies Are Actually Engaging in Conversations With Customers | Article | 2006-12-04 | 3,698 | 0 | Leadership, Sales Performance, Digital Marketing, Social Business, Customer Experience, Customer Loyalty, Customer Strategy, Chief Customer Officer, Chief Information Officer, Technology Implementation |
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