All posts by ainaneva
| Title | Type |
Date |
Views | Comments | Categories |
|---|---|---|---|---|---|
| Social CRM: Customer Strategies for the 21st Century | Blog | 2011-05-14 | 1,379 | 0 | Customer Experience |
| How to Implement Social Media CRM | Blog | 2010-09-06 | 2,564 | 0 | Social Business |
| How Social Media is Changing CRM | Blog | 2010-05-18 | 1,198 | 0 | Social Business |
| Focus on the “long tail” | Blog | 2009-07-08 | 1,337 | 0 | Sales Performance |
| Customer Service Basics | Blog | 2008-10-01 | 2,121 | 0 | Service and Support, Customer Strategy, Chief Customer Officer, Retail Sales |
| Ask These Questions Before You Select Your CRM Solution | Blog | 2008-07-30 | 2,475 | 0 | Chief Information Officer, Technology Implementation |
| Building a Loyal Clientele | Blog | 2008-06-20 | 2,797 | 1 | Chief Customer Officer |
| Advantages of Web-Based CRM Systems for Your SMB | Blog | 2008-05-10 | 4,241 | 0 | Chief Information Officer, Technology Implementation |
| Some CRM Don'ts to Keep in Mind | Blog | 2008-04-17 | 2,426 | 0 | Service and Support, Customer Strategy, Chief Customer Officer, Employee Engagement |



