I recently wrote an article about the benefits of integrated communication and collaboration software, which I would love for fellow infoworld.com readers to read.
I wrote the article in the wake of an emerging trend in the exciting business and collaboration software market, that of the convergence of three traditionally separate software areas - communication, collaboration and web conferencing. Earlier, companies used to have Exchange or IBM Lotus Notes for business email, SharePoint for collaboration and document management, and WebEx for web conferencing. But increasingly you find all these three in a single solution like Google Apps, Microsoft BPOS or HyperOffice.
There are many benefits of this appoach including cost savings, ability to innovate, seamless data exchange...



