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Sales Performance Optimization: CRM 2.0 Analysis

Research Report from CSO Insights

Sales executives are finding that CRM Implementation is not one size fits all. In this topical report from our 2010 Sales Performance Optimization Study, we examine the tools that companies are using to customize their CRM Systems: sales force collaboration, analytics/forecasting, sales knowledge management, lead generation management and more.

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Research Library Featured Content

Title Date Company Type
Taming The Government Beast: ServiceOntario 2011-12-04 Bill Hogg & Associates Case Study
The J. M. Smucker Company and Foreign Market Penetration 2011-11-24 Dr. Johnny D. Magwood Case Study
Business Transformation: Porter’s Five Force Model or Telescopic Observations? 2011-11-14 Dr. Johnny D. Magwood Case Study
The 99%ers/Occupiers are also Customers 2011-10-17 Dr. Johnny D. Magwood Case Study
Relationship Marketing Theories Taxonomy: Marketing and Managing the Customer Relationship 2011-10-06 Dr. Johnny D. Magwood Research Report
B2B email marketing workshop - best practices 2011-09-15 SalesFUSION On-Demand Webcast
Four Basic Business Ethical Theories; Are You and Your Team Members Living Them and Should You? 2011-09-08 Dr. Johnny D. Magwood Case Study
Leadership Operational Plan for Difficult Times 2011-08-11 Dr. Johnny D. Magwood Case Study
Consumers Can Measure and Manage Energy Consumption: 2011-07-25 Dr. Johnny D. Magwood Case Study
Kraft Foods Inc. - Marketing and Managing the Customer Relationship 2011-06-20 Dr. Johnny D. Magwood Case Study
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Blogroll

  • ScorpFromHell
  • The Digital Soul
  • Sociotoco Blog
  • Social Media Globetrotter: Enterprise 2.0 and Social Business
  • Windmill Networking - Social Media Strategy
  • Everyday Influence
  • Customer Experience Strategy
  • DBJ Associates
  • Social Executive Council
  • Social CRM Ideas by Mark Tamis
  • Neil Woodcock's Marketing Blog
  • Attensity Blog
  • Sonnez en Cas d'Absence
  • Online Community Blog
  • Community Composers
  • Des Walsh dot Com
  • Customer Connection Eclectic Selections
  • Passionate about Customers
  • Inspiring Customer Experience
  • Media'ZBiz!
  • Direct Marketing Observations
  • Dileep Srinivasan Social Media & CRM
  • Write Speak Sell
  • Uncommon answers to common questions.
  • Social Gastronomy
  • The Bumble Bee
  • OnQ Marketing Blog - A Guide for Small to Medium Business
  • GWT Blog - GlobalWorldTech
  • SocialmeetsCRM
  • Black Box Blog / White Hat PR
  • Corporateinklings
  • Value Creator (BrianVellmure.com)
  • Patrick Gladney Blog
  • Looxii Blog
  • Sales Addiction
  • Danny Brown
  • Anticipate!
  • Catherine Sherwood | Real Communications
  • The Social Customer Manifesto
  • My Business Presence
  • Thoughts on Social CRM, E2.0 and Cloud Computing
  • being guy1067
  • Wendy Soucie Consulting - Network Mindshare
  • Website Marketing Blog
  • A title would limit my thoughts
  • Thoughts and ideas from the frontline of social media and sales leadership
  • Social Media Strategery
  • The Assistly Blog: Expect Wow
  • The Customer Revolution
  • Competing on Execution
  • Social Media Academy
  • Linzstar
  • Channels of the Future
  • Building Online Communities for Business
  • Bitrix Unleashed
  • Nimble Blog
  • I'm Not Actually a Geek
  • Sylvain Cottong's blog
  • Jumpstart Your Business
  • Life is Messy - Use Your Words
  • All the News that's Fit to Blog, Tweet & Post

Featured Resources

  • 10 Steps to a Single Customer View
  • The business value of social business
  • 10 Essential Steps to Tap into the Power of Insight from Social and Enterprise Data
  • The Definitive Guide: Marketing Metrics & Analytics
  • Putting Social Media to Work

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