Body:
- Set up your communities wherever your target audience is;
- Outline and reinforce rules: privacy; spam control, content, etc..
- Understand your community maturity phase [1]and deploy the appropriate development strategies;
- Running communities is a commitment – allocate enough time and resources to run them;
- Set up clear business goals for each community/channel; measure how you are doing against them and adjust your strategies if needed;
- Create content strategy for each community/channel and overall integrated content strategy;
- Monitor the space – new channels, new tools emerge – make sure you evaluate them and incorporate if it makes sense;
- Create community partnership strategies – complimentary communities, engagement model working with them;
- Do social networking analysis of your communities to make sure you are building a sustainable community space: right balance of question/answer people, etc…
- Rewards, recognitions – find ways to encourage good community behavior: level and quality of contributions, frequency, etc…
