- Other
- Private
- 10000 + employees
- 1910
TELUS International
Business Overview
TELUS International is the global arm of TELUS Corporation, the second largest telecommunications service provider in Canada with $9.8 billion (CDN) of annual revenue and 12.3 million customer connections. For more than 100 years, TELUS has been delivering innovative telecommunications solutions to consumers and businesses including data, Internet protocol (IP), voice, wireless, entertainment and video.
Solutions Overview
As TELUS Corporation's global arm, TELUS International delivers world-class contact center, IT and business process outsourcing solutions to some of the world's largest and most respected corporations in the financial services, consumer electronics, telecommunications, and energy and utilities industries. With a strong background in the wholesale service provider market, our outsourcing solutions are backed by a full suite of managed IT, collaboration, wireless, and connectivity products.
Types of solutions offered
- Professional Services
All Content from TELUS International
| Title | Type | Date |
|---|---|---|
| Reducing Customer Effort in the Chat Channel | White Paper | 2011-07-06 |
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Blogroll
Featured Resources
- The Power of Text Analytics in Customer Experience Programs
- Consumer Views of Live Help Online 2012: A Global Perspective
- Take Collaboration Tools Off the Shelf and Put Them to Work!
- Maximize social brand management with community. Go beyond Facebook and Twitter.
- Customer Experience Management Maturity: Going Beyond the Single Touchpoint
