• Computers / Technology
  • Private
  • 50-99 employees
  • 2001

Contact Information

395 Page Mill Road, Suite 100
Palo Alto CA 94306

Medallia, Inc.

Business Overview

Medallia, the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units in 136 countries use the Medallia system to track customer satisfaction. Medallia's solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hospitality companies. The company is headquartered in Silicon Valley.

Solutions Overview

Medallia creates superior customer experiences. Having analyzed over one billion customer experience interactions, Medallia’s Customer Experience Suite expertly delivers customer experience management that makes the world’s biggest brands better at the core. By providing real-time customer feedback from retail locations, call centers, receipt surveys, mobile devices, corporate websites, social networks and more, Medallia helps you turn customer feedback into company performance.

Types of solutions offered

  • Software-as-a-Service