• Other
  • Private
  • 500-999 employees
  • 1997

Contact Information

150 Spear Street
San Francisco CA 94105
http://www.markettools.com
inifo@markettools.com
1-866-499-3750

MarketTools, Inc.

Business Overview

MarketTools is the leading provider of flexible Customer Insight Management solutions for the world’s market leaders. Through a unique combination of best-in-class insight and feedback platforms, quality-assured global panels, and research innovation, MarketTools enables companies to identify new opportunities, optimize product success, and build customer loyalty. MarketTools solutions are used by more than 400 of the Fortune 500, and tens of thousands of small and medium-sized businesses around the globe.

Solutions Overview

As the first company to make online surveys widely available on the Web, MarketTools continues its market-leading position by providing the broadest range of powerful, accurate and integrated customer insight technologies that empower companies to become the most customer-centric organizations in their industries. MarketTools’ premier portfolio of technology-based insight brands includes the MarketTools.com™ online research platform; MarketTools CustomerSat™, the leading enterprise feedback management solution; MarketTools TrueSample™, technology that ensures online respondents are real, unique and engaged; ZoomPanel™, our high-quality consumer panel; and Zoomerang™, for fast, easy surveys.

Types of solutions offered

  • Software-as-a-Service
  • Professional Services
  • Other

All Content from MarketTools, Inc.

Title Type Date
Using Social Media To Enhance Your Customer Feedback Program On-Demand Webcast 2010-05-23
Measuring and Improving Customer Satisfaction in the Insurance Industry White Paper 2009-11-13
Saving At-Risk Customers and Revenue Through Survey Action Management White Paper 2009-11-13
9 Critical Steps in Designing an Enterprise-Wide Feedback System White Paper 2009-10-01
The ROI for Real-time Feedback Analytics White Paper 2009-10-01
A Culture of Customer Satisfaction: CustomerSat Is a Catalyst for Business Growth at SimplexGrinnell Case Study 2009-10-01
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