• Other
  • Private
  • 10-49 employees
  • 2002

Contact Information

180 Piccadilly
London W1J 9HG

Beyond Philosophy

Business Overview

Beyond Philosophy is a thought leading and pioneering boutique consultancy which focuses solely on helping organizations improve their customer experiences. Specializing in the emotional aspects, we have written three international best-selling books on customer experience that help organizations go beyond philosophy to transform plans into actionable improvements that generate sustainable stakeholder value and consistent market differentiation.

Solutions Overview

We uncover what drives value in your customer experience by examining the emotional and subconscious drivers across key parts of your experience. We then help align and motivate your organization to guide you in delivering a great customer experience. Our proprietary Emotional Signature® methodology shows the amount of value your organization will gain by improving the customer experience. We are proud to have advised top world companies across diverse market sectors on a global basis including: American Express, TNT, Aviva, Dell, and IBM.

Types of solutions offered

  • Professional Services

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