Mitch Lieberman

Time is not Social

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Time is more Valuable than Money
People are more Important than Things
Friendships are more Important than Friends
Relationships are more Important than Re..(careful)
Spending Time with People is Definitely Cooler than spending Money on Things

Likes are Lazy
Fans are Fickle
Followers are Disengaged
Retweeting (should not even be a word), is simply an Odd Duck
A Conversation Trumps a Comment, they are Different
Taking the Time to Comment, Converse and Engage is more meaningful than a flyby +1

Sharing is not Collaborating
Over-sharing is a bit Creepy, Caution Advised
Influence is not a Game, Though many Play
Email is a Tool, Use it Wisely
Listening is not the same as Hearing, Think before you Speak #justsayin

Social is not about Media, Nor Business – It is about Being Human
It is About the Journey, not the Destination…unless of course you are heading to the Slopes, the Surf or the Bar!
There are exceptions to every statement made; so be kind
Today, a title really would limit my thoughts


Republished with author's permission from original post by Mitch Lieberman.

Mitch Lieberman

Analyzing the Contact Center with a modern lens. The intersection of Social Media, CRM and the Collaborative Enterprise (How about Coordination?); It is this intersection, and the fast pace of Social Media adoption - by customers; which make this topic extremely important and interesting. I am a process driven implementer, building solutions that make sense, taking into consideration people, process and technology, and finding the balance.
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