Process Excellence & BPM State of the Industry

Posted by Steve Towers on July 11, 2011

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Process Excellence & BPM State of the Industry Keynote

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Republished with author's permission from original post by Steve Towers.

Steve Towers

A seasoned practitioner with over 30 years of hands-on experience, Steve Towers is one of industry's noted experts in BPM, Customer Expectation Management and Performance transformation. Towers heads the Research & Professional Services network within the BP Group, the world’s first and premier network for Process & Performance professionals.

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Process Excellence & BPM State of the Industry

Steve Towers

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Process Excellence & BPM State of the Industry

Steve Towers

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