Dennis Snow

Is Customer Loyalty Dead?

Posted by Dennis Snow on September 18, 2010
comments 0 comments  |  1078 reads

“Customer loyalty is dead. Customers care only about price.” I’m reading and hearing that statement a lot lately, and address it in my latest video blog.

If you receive my blog via email, you may need to click here to view the video.


Dennis Snow

Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include Huntington Bank, BMW Financial Services, Florida State University and Johns Hopkins Hospital. He is the author of the book, Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.
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