Lior Arussy

Customer Experience in 15 Words

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Was recently challanged with expressing Customer experience management in 15 words. See the results below.

Build The Business Case. Understand Customer Needs. Innnovate Experience. Inspire Employees. Measure Results. Many Thanks = 15 Words

Any comments?


Lior Arussy

Lior Arussy is the president of Strativity Group and the author of five books, including Customer Experience Strategy The Complete Guide From Innovation To Execution (4i, 21). To learn more about customer strategies, sign up for Arussy's newsletter.
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