Stan Phelps

Bridgeton House Bed & Breakfast takes care of returning guests

Posted by Stan Phelps on November 26, 2011
comments 0 comments  |  747 reads

#89 in the Project was submitted by Fran McTamney:

bridgeton house extrasIn Fran’s words:

Bridgeton House Bed & Breakfast in Upper Black Eddy, Pa. provided us, as return tenants, with a surprise gift wrapped box of specialty soaps to use or take with us and a note reading “Welcome Back” for our second stay there. After check out we received a “Thank You” email and a $50 gift certificate toward our next stay there. Nice unexpected touches.

Today’s Lagniappe (a little something extra thrown in for good measure) – Here’s a one minute video showcasing cross country skiing at the Bridgeton. A bit of advice: If you are thinking about going cross country skiing for the first time . . . it’s best to start with a small country:

How do you stand out in the sea of sameness like the Bridgeton House? How do you win repeat customers and influence word of mouth? Are you Giving Little Unexpected Extras?

What’s Your G.L.U.E?

Download the FREE eBook here


Stan Phelps

Stan Phelps is Chief Solutions Officer at Synergy Events. Synergy is an award winning experiential marketing agency specializing in the creation of signature brand experiences. Stan believes the 'longest and hardest nine inches' in marketing is the distance between the brain and the heart of your customer. He is fascinated by the concept of lagniappe and is the author of 'What's Your Purple Goldfish? How to Win Customers and Influence Word of Mouth'
Categories:
0
No votes yet
 

0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.
Loading

Community Sponsor


Spaces by Moxie™

Connecting employee collaboration and customer communication into a single suite.

— Exclusive Sponsor of SocialBusinessOne.com —